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Blogger Tribe (Public Tribe)

This tribe is made up of PR Pros and Colleagues who are dedicated to eradicating bad PR, spin and tarnished images of Public Relations. We do this through out blogs, our professionalism, and our adherence to ethics. We also kick butt!
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Save Your Customer Service Team from Vampire Customers

Vampire customers exist in every organization.You know the ones -- the ones that are excessively needy, that are overly demanding, and that can often be downright...
8 years ago   Blog Content   Stats
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In A Quinnipiac Poll Of My 10 BFFs

A survey and a poll from either the leading university (who the hell has ever heard of Quinnipiac University , why is it the bell weather of presidential elections and...
8 years ago   Blog Content   Stats
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3 Themes for National Customer Service Week 2016

National Customer Service Week 2016 is just around the corner! Starting on Oct 3, National Customer Service Week is an opportunity for you and your team to shine...
8 years ago   Blog Content   Stats
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How to Treat Customers: With Respect

You don’t have to be a customer service expert to know that respect is an immensely important part of customer service. In fact, we consider respect a cornerstone of...
8 years ago   Blog Content   Stats
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21 Ways to Not Make a Good First Impression with Customers

Research on first impressions confirms two very fundamental facts: first impressions happen rapidly and subconsciously. The old adage is true: you never get a chance to...
8 years ago   Blog Content   Stats
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