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Blogger Tribe (Public Tribe)

A group of experienced, well-regarded business consultants using social media to educate, encourage, and build relationships with businesses and entrepreneurs who may need our services. Each member of our Tribe is known for a very specific area of expertise that complements the specializations of the others, although there may be some overlap.
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Save Your Customer Service Team from Vampire Customers

Vampire customers exist in every organization.You know the ones -- the ones that are excessively needy, that are overly demanding, and that can often be downright...
8 years ago   Blog Content   Stats
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3 Themes for National Customer Service Week 2016

National Customer Service Week 2016 is just around the corner! Starting on Oct 3, National Customer Service Week is an opportunity for you and your team to shine...
8 years ago   Blog Content   Stats
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How to Treat Customers: With Respect

You don’t have to be a customer service expert to know that respect is an immensely important part of customer service. In fact, we consider respect a cornerstone of...
8 years ago   Blog Content   Stats
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21 Ways to Not Make a Good First Impression with Customers

Research on first impressions confirms two very fundamental facts: first impressions happen rapidly and subconsciously. The old adage is true: you never get a chance to...
8 years ago   Blog Content   Stats
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What Is Net Promoter Score (Video)

Known most commonly as NPS®, Net Promoter Score® is probably the most popular metric in customer experience and customer service. The Net Promoter Score measures the...
8 years ago   Blog Content   Stats
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