I write about innovation and technology in the business world. This typically covers areas such as collaboration, open innovation, AI, big data and management. The author of The 8 Steps to a Social Workplace, I also write for Forbes, the Huffington Post, LSE Business Review, DZone and the BBC.
The lockdown measures introduced during the Covid pandemic forced many to work from home for prolonged periods. Research from Tilburg University suggests this was particularly hard on extroverted...
Robots Could Help Customers In Embarrassing Encounters
There are various social encounters in life that are embarrassing in some way or other. Buying sensitive medicines in a pharmacy, for instance. Recent research from the University of...
Teamwork is undoubtedly sexy right now, with collaboration seen as the bedrock of the modern organization. Of course, there are also times in which working individually is better, and recent...
The Covid period has been notable for the stress placed upon people and it has heralded calls for more compassion, both towards ourselves and towards others. In a recent study by the University of...
Understanding Public Expectations Is Key To Building Trust
Frequent reports from Edelman and their Trust Barometer in recent years have illustrated the decline in public trust in institutions, with this especially so during the Covid pandemic, where trust...
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