ProProfs Launches Forever Free Knowledge Base Plan
ProProfs today announced the launch of its Forever Free plan for knowledge bases. Companies that don’t need a very large knowledge base for their public or private use can take advantage of this...
Why Empathy Is Critical for Successful Customer Service
Today’s consumers are more empowered than ever before. They know what they’re looking for. They have the capacity to conduct exhaustive research in order to determine where they want to buy...
7 Reasons Why You Should Add Live Chat Support To Your Business
Most of the entrepreneurs are under the impression that live chat is just another way of connecting with the customers and since there are so many other options available nowadays, a business can do...
B2B companies do not differ much from their B2C counterpart. Truth be told, the main difference is that you are not selling to regular consumers, infact you are selling to those people who work in...
Any business nowadays makes a large number of sales through their online stores, meaning, almost a majority of your revenue and, in some cases, all of your revenue comes from online shoppers....
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