Responding in Private on Social Media is NOT Good Enough.
It's the advice we've all heard often enough…if a customer complains on your social media account, try to take the conversation private as soon as possible and get it resolved. I concur. Some...
Using Hootsuite to Add url Parameters for Analytics Tracking
Honestly, the most difficult part of using Hootsuite (aff) to add url parameters to your shortened links is remembering to do it. It really is very simple and can make your Google analytics reports...
12 Days of Social Media: Social Media Christmas Funnies RoundUp
Merry Christmas to those who celebrate! Please enjoy a few of my favourite holiday social media parodies and cartoons. A day without laughter is like a life without the sun.
The Christmas Story, if...
LinkedIn is the network I get the fewest questions about, so I tend to forget to write blog posts about it. On the second to last day of my 12 Days of Social Media, I thought it was high time I give...
12 Days of Social Media: Blogs to Follow for Social Media Information
I'm really pulling back the curtain here and letting you in on a little secret…I don't know everything about social media! Shhhhhhhhh! I rely on a variety of other social media experts to help keep...
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