• Customer eXperience Optimization - #CXO


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Blogger Tribe (Public Tribe)

The Customer eXperience Optimization (#CXO) is a tribe for all customer experience professionals and enthusiasts committed to blogging about & exploring concepts on all things related to improving the entire customer experience.
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Communicating clearly is essential for building / sustaining trust. Here are the human reasons why from, Kate Nasser, The People Skills Coach™ Author Leading...
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In last week’s post I shared that, in order to get your entire organization thinking differently, you’ve got to first know and embrace the principles and the...
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Professional people skills: How do you handle chronic fault finders? Leadership & teamwork insights fr The People Skills Coach™.The post Professional People...
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Customer-centricity is an often misused term, but it actually has a pretty straightforward definition: put the customer at the center of all the business does. (It does...
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Leaders, honor feelings of employees to engage them1 Tips fr Kate Nasser The People Skills Coach™ Author, Leading Morale. Employee EngagementThe post Leaders,...
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