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  Sometimes we think we need to prove how smart we are in order to make people want to work with us. On the surface, this makes sense in a world where we are told we...
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Quality customer service requires a strong plan and a system built to resolve issues efficiently. It’s about looking at challenges constructively and teaching...
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  Is your business flying under the radar? Happy clients who get great results see you as their secret weapon. Being the best kept secret kind of sucks, doesn't it? It...
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In our digitally connected age, the ability to look people in the eye takes on a new dimension. Beyond the traditional interpretation of eye contact, it now encompasses...
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  Recently, I contradicted the advice of two big name creators. These were the type of creators who had audiences of thousands of people. They have audiences bigger...
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