Legal

About

Triberr is committed to our users’ rights to privacy. We make every effort to conduct our services in a manner that does not violate your personal information and will continue to remain transparent with our practices and policies.

Below we’ve included a list of information that will help you confidently use Triberr and related services or resources. Should you require any additional details please feel free to send us a message at support@triberr.com .

GDPR compliance

On May 25 The EU’s General Data Protection Regulations will take affect. We’ve taken measures to ensure our internal practices remain compliant with updated governance and are happy to comply and support the effort to increase transparency with regard to the use of personal data.

Our Privacy Policy and Terms of Service have been updated to provide a more precise understanding of how you data is collected, used, and protected. In general, our practice with regard to personally identifiable data is to avoid any erroneous collection or storing of information not required to ensure Triberr.com functions and performs properly.

At any time, you may request your information to be exported and sent to you for review, and we promptly honor any requests by you to have your information deleted and forgotten.

Below we’ve outlined our progress for GDPR Compliance. Please email support@triberr.com should you have any further questions or concerns.


Data Mapping

Status: Complete

We audited all Triberr practices including internal functions, third-party services, and integrations to determine what personally identifiable data we collect from our users, for what purpose it is collected, where it is transferred to, and where it is stored. We’ve also determined that these practices are compliant with GDPR and all relevant governance.


Privacy Policy

Status: Complete

We’ve updated our privacy policy to ensure that instances wherein your information is collected, stored, may be used, and is protected are clearly outlined. We’ve also ensured the language properly and clearly communicates our privacy policy.


Cookies

Status: In progress

We will add a cookie notice to all marketing pages in order to comply with the E-Privacy Directive. We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website.


Deletion

Status: Complete

A user can delete his / her / the entities account by selecting 1) Settings 2) Leave Triberr 3) Following the remaining steps required to delete your account.


Access / Portability

Status: Complete

A user can request access to a copy of the personal data that we have collected. Users who wish to request portability can reach out to us at any time by email support@triberr.com . We ask that you provide at least 5 working days for the team to fulfill your request.


Modification

Status: Complete

In Triberr, if a user asks to change their information, he or she can do so by updating settings available at https://triberr.com/pages/settings.php. If a user has a modification to make, the request can be made via support@triberr.com


Data Protection Agreement

Status: Complete

Our Terms of Use and Privacy Policy outlines our practices for Data Integrity and Data Protection.

Sub-processors

A sub-processor includes any third party that we share personally identifiable info with. We’ve conducted a complete audit of all Triberr functions and integrations and commit to outlining all sub-processor’s used by Triberr.

Here is that list:

  • AWS
  • Google
  • Stripe
  • Paypal
  • Amazon SES
  • Gmail

Cookie Statement

When you visit Triberr, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences, such as login, notifications, and the ability unsubscribe. We may set a cookie in your browser when you visit a website and view or click on an ad supported by Triberr's advertising services.

Frequently asked questions about GDPR and Triberr

Q: Does the GDPR change how I can use Triberr?

A: No. Triberr’s features and functionality are unaffected by the GDPR.


Q: How does Triberr collect data—by e-mail, link activity, login, adding to queue?

A: We primarily collect data when a user signs up for Triberr services, connects social media accounts, and when a user schedules a post to be shared on social media. Data collection is pertinent to both use of social media scheduling and management of tribe activity / performance by the chief of the Tribe.

Privacy Policy

Last updated: May 25, 2018

Our full Privacy Policy is available at the link below. A quick overview of recent changes to the policy:

  • Increased clarity on what sensitive information is collected and why
  • Increased clarity on what information is shared and why

See the full Privacy Policy

Terms of Use

Last updated: May 25, 2018

Our full Terms of Use is available at the link below. A quick overview of recent changes to the Terms of Use:

  • Increased clarity on eligibility and registration
  • Increased clarity on subscription policy

See the full Terms of Use